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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tamara Y. Bland-Burt

Tamara Y. Bland-Burt

February 14, 2025

5  out of  5
rating by Tamara Y. Bland-Burt
"I just wanna say that I enjoy working with this office but in particular Brittany Fry, as she is AMAZING! Thank You for ALL you do for us and the community because I’m pretty sure the kindness didn’t start and won’t stop with me…. Kudos to this office…. Tammy😉"
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saul Pacheco

February 13, 2025

5  out of  5
rating by saul Pacheco
"I am so happy with Lisa good service"
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Rebecca Poff

February 12, 2025

5  out of  5
rating by Rebecca Poff
"She was very helpful and nice."
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Bobbie Heuker

February 11, 2025

5  out of  5
rating by Bobbie Heuker
"My mom has insurance with State Farm Lisa Yoder.I have had the pleasure to have Brittany Fry, she was really helpful, and very patient with me,I would give her 5 stars,we got everything on my behalf done.Way to go Brittany Fry!!!"
Profile photo of Nicole Kang

Nicole Kang

February 6, 2025

5  out of  5
rating by Nicole Kang
"Brittany was so helpful in setting up my renter’s insurance and getting me the paperwork required by my new apartment, adjusting things as they came up. She took the step further to verify with them directly to make sure everything was all set to go."
We responded:
"Nicole, thank you so much for your shout out for Brittany's great customer service for your insurance policies! We are blessed to have great customers like yourself! - Lisa"
Profile photo of Ty Price

Ty Price

February 3, 2025

5  out of  5
rating by Ty Price
"This entire office has been by my side through everything from my home to my cars and they go out of their way to get it done. They also put up with me when I'm frustrated and that that's something more than customer service that them understanding 🙏"
We responded:
"Tyler, thank you so much for taking the time to share your experience with us. Helping our customers is the reason we are here and am happy we have served you well. -Lisa"
Profile photo of Bonnie Kauffman

Bonnie Kauffman

February 1, 2025

5  out of  5
rating by Bonnie Kauffman
"Friendly staff. Prompt with their quotes. Always available for any questions I may have had."
We responded:
"Bonnie, Thank you so much for appreciating the customer service we try our best to give each day. -Lisa"
Profile photo of Rachel

Rachel

January 30, 2025

5  out of  5
rating by Rachel
"Great customer service and all the ladies and gentlemen are very nice and friendly 👍"
We responded:
"Rachel, thank you so much for taking the time to leave us a great review. We strife to do our very best to provide a great experience for our customers. -Lisa"
Profile photo of Rolando ramos Gomez

Rolando ramos Gomez

January 29, 2025

5  out of  5
rating by Rolando ramos Gomez
"Muy amable"
We responded:
"¡Gracias por la maravillosa reseña, Rolando! Nuestro equipo está aquí para ti y siempre estaremos encantados de ayudarte. "
Profile photo of Laura Warner

Laura Warner

January 28, 2025

5  out of  5
rating by Laura Warner
"The insurance quotes I received were by far the most reasonable for the coverage I received. I will recommend"
We responded:
"Laura, thank you for your wonderful review! We're thrilled to hear that you had a great experience and truly appreciate your support. We look forward to serving you again soon! -Lisa"
Profile photo of Justin Offerle

Justin Offerle

January 28, 2025

5  out of  5
rating by Justin Offerle
"They were awesome"
We responded:
"Justin, thank you for the opportunity to help you with your insurance needs. We hope we answered your questions and gave you great service. -Lisa"
Profile photo of Jesús Esparza

Jesús Esparza

January 10, 2025

5  out of  5
rating by Jesús Esparza
"Este agente es el mejor de todos los alrededores se los recomiendo. La amabilidad es muy buena gracias Lisa Yoder la mejor"
We responded:
" ¡Muchas gracias por tu excelente reseña, Jesús! Nos alegra mucho saber que tu experiencia fue tan positiva y que hicimos una gran diferencia. Apreciamos tu recomendación y esperamos seguir sirviéndote en el futuro. -Lisa"
Profile photo of Dave Johnson

Dave Johnson

December 21, 2024

5  out of  5
rating by Dave Johnson
"Was there for business but very friendly folks"
We responded:
"Thank you so much Dave! We do enjoy being part of the Elkhart community. - Lisa"
Profile photo of Kristan Rheinheimer

Kristan Rheinheimer

November 10, 2024

5  out of  5
rating by Kristan Rheinheimer
"Brittany was very helpful, knowledgeable and friendly"
We responded:
"Thank you for sharing your experience, Kristan! I'm very glad to hear about your positive experience with Brittany! She's happy to help, so just let us know if you need anything else, and we'll make sure your needs are addressed. -Lisa "
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Miri Q

October 28, 2024

1  out of  5
rating by Miri Q
"Muy mala experiencia pague 3 meses $150 para el mes 4 me subieron a $252 que segun fue un error de ellos y iva a vajar en el mes 5 pero en ese mes me llego de $296 y según ellos lo Ivan a resolver me quede esperando respuesta de el pago del mes 5 y el mes 6 me llegó nueva mente de $296 y no obtuve solución así que solo me dijeron que si no pagaba que solo se me iva a cancelar la aseguranza y llevo 3 meses esperando que me solucionen y esto fue un error de ellos porque disen que isieron mal la póliza luego me disen que no pague 1 mes y si lo pague luego disen que ya me juntaron 2 meses y aun así no está correcto es injusto lo que hacen"
We responded:
"Hola Miri, Lamento mucho escuchar tu experiencia y te agradezco que nos hayas informado sobre esto. Entiendo lo frustrante que debe ser lidiar con estos problemas de facturación. Seguimos trabajando sobre esta problema y estamos haciendo todo en nuestro poder para resolver lo. Disculpa por la inconveniencia y gracias por su paciencia. "
Profile photo of Jason Wheeler

Jason Wheeler

October 25, 2024

5  out of  5
rating by Jason Wheeler
"Brittany promptly provided a resolution to a processing error on my billing. Thank you so much!"
We responded:
"We appreciate your nice review, Jason, and I'm glad Brittany was able to help with your billing issue! She's always happy to help! Please let us know if you need any further assistance. -Lisa "
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Kristie Grontkowski

October 14, 2024

5  out of  5
rating by Kristie Grontkowski
"They always help me out when needed! They are so easy to work with! 😊"
We responded:
"Thank you for your wonderful feedback, Kristie! I’m so glad that you’ve had such positive experiences with us! It’s our goal to simplify things and help you feel supported. Just let us know if you ever need anything! -Lisa "
Profile photo of Mark Claassen

Mark Claassen

October 1, 2024

5  out of  5
rating by Mark Claassen
"Very friendly and helpful. I have a daughter that is studying in Canada, and they helped me work through some of the complications associated with that!"
We responded:
"Thank you for your wonderful feedback, Mark! It’s so cool that your daughter is studying in Canada, and I’m glad we could help you navigate the complexities that come with it. If you have any more questions or need further support, please let us know. -Lisa"
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Dominique Quartararo

September 18, 2024

5  out of  5
rating by Dominique Quartararo
"Fantastic office with amazing staff. They were incredibly helpful when I moved to the area and was in need of renters insurance as well as when I needed to switch it to another home! They also checked in to see how the move went which was incredibly sweet. Highly recommend them for all of your insurance needs!"
We responded:
"Thank you so much for your wonderful review, Dominique! I'm so glad to hear that you've enjoyed your experience with our team! It’s always our goal to provide helpful and supportive service, especially during transitions like moving. Your recommendation means a lot to us, and we’re here for all your insurance needs whenever you need us. Wishing you all the best in your new home! -Lisa"
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Tracey Emerson

September 9, 2024

5  out of  5
rating by Tracey Emerson
"Always so helpful! Navigating insurance claims can be so overwhelming but Lisa and her staff are top notch when it comes to service and expertise!"
We responded:
"Thank you for your feedback, Tracey! I’m so glad you found our service helpful. My goal is to make the process as simple and stress-free as possible for you. If there’s anything else we can do to help, please let us know. We’re here to support you each step of the way. -Lisa"
Profile photo of Natalia Gamez

Natalia Gamez

September 9, 2024

5  out of  5
rating by Natalia Gamez
"Very friendly staff. Was able to get my insurance in a matter of minutes. Highly recommend!"
We responded:
"Thank you so much Natalia for the great review! Our goal is to provide great customer service and please let us know if we can support you in any way. - Lisa"
Profile photo of Dean Carpenter

Dean Carpenter

August 28, 2024

5  out of  5
rating by Dean Carpenter
"Lisa is the best! She always answers my questions and inquires honestly and professionally with her skilled experience. Lisa is always looking for the best and most beneficial coverage for my wife and me and we appreciate everything she and her colleagues do for us."
We responded:
"Thank you so much for your kind words. We are blessed with great customers like you and we enjoy doing our best to educate them on all things insurance! -Lisa"
Profile photo of Diane Dawe

Diane Dawe

August 23, 2024

5  out of  5
rating by Diane Dawe
"Everything one was very kind and took care of my needs in a timely manner"
We responded:
"Thank you for the wonderful review, Diane! Our team is here for you and we're always happy to help! Feel free to get in touch if you need anything. -Lisa"
Profile photo of Robert Eberhart (Spaman)

Robert Eberhart (Spaman)

August 22, 2024

5  out of  5
rating by Robert Eberhart (Spaman)
"This accident was a very traumatic experience, but the claims department at State Farm has been very sympathetic and easy to work with. In fact I’m considering switching all our vehicles coverage to State Farm."
We responded:
"Thank you so much for leaving us a great review especially for our claims department. We know this is a very difficult time and are so happy that we can make this time a little less stressful for you. - Lisa"
Profile photo of Ivan Oliveros

Ivan Oliveros

August 22, 2024

5  out of  5
rating by Ivan Oliveros
"Excelente servicio"
We responded:
"¡Gracias por las cinco estrellas, Iván! Estamos muy contentos de que haya tenido una experiencia positiva. Si necesita algo, háganoslo saber: ¡estamos aquí para ayudarlo! -Lisa "